Conditions of Use

You must agree with the following terms and conditions before you buy ANY of our Products.

Products that can be downloaded prior to the purchase are NOT refundable. Optionally, our technical support team may decide that an exception to the rule can be made, after the examination of the problem.

You have the chance to 'try before you buy'. We would like to emphasize that the trial period is an important phase and we encourage you to explore the programs and try all their options before the purchase. If you have not tested the fully-functional, free evaluation versions that can be retrieved from our download site(s), PLEASE do so before you place your order to make sure that the product you are ordering is the product you need.

During the evaluation period, technical support can be contacted by sending an e-mail to support@dekart.com or by calling at (+373) 22 604-290.

Fraudulent online Transaction Claims, Fraudulent Credit Card Charges or Fraudulent Claims

All requests to negate charges are investigated by our technical department and legal department. If you make a fraudulent claim of unauthorized card usage, we will report this to the credit card services.This report may result in the cancellation of your card services, it can add negative information to your credit report, and create possible criminal charges that may be filed against you.

Each transaction is logged, the information will be used to investigate and prosecute all credit card frauds to the fullest extent of the International law.

Product Delivery

You are responsible for providing a correct/working e-mail address.

If you didn't receive the registration number even after 24 Hours of purchase, please use the following contact form: 

http://www.dekart.com/support/missing_registration/.

Please make sure that our e-mails are not BLOCKED by your SPAM FILTER, nor forwarded to your Bulk/Junk/Spam mails Folder.

Contacting Dekart

You may contact the Company for customer support or service by using our feedback form here , by calling us at (+373) 22 604-290, or via mail:

Dekart, SRL
85, M. Kogalniceanu
MD2009, Chisinau
Republic of Moldova

All Rights Reserved

Dekart reserves rights to modify these Terms and Conditions and other Policies at its discretion or against any customer it believes is abusing Terms and Conditions and policies.

Any such revision or change will be binding and effective immediately after posting of the revised terms and Conditions and Policies on Web sites. You agree to review our web sites including the current version of our terms and Conditions.